Customer Journey - Joining Scentsy
Using journey maps to build an accurate picture of customer journeys.
Scentsy Category Taxonomy and Navigation
Exploring Scentsy's category taxonomy and navigation design.
Scentsy Connect App
An app for Consultants to keep track of their customer communication.
Customer Subscription Program
Building an update to an existing customer loyalty program to become a subscription box. Customer can build their own recurring shipment and receive it at their chosen interval.
Consultant Workstation Dashboard
A widgetized, customizable experience to help Scentsy Consultants manage their business at-a-glance.